Many Roles,
One Robust Solution
Our enterprise billing platform keeps your entire organization running smoothly under one easy to use system with minimal cost and delivers the benefits required by your cross-functional teams.
Marketing
Grow your business by rapidly innovating products, services and even new lines of business
Business Challenge
Ijeoma is a marketing executive. She’s managing a lot of offers and often needs to do trials for limited time. She also needs to quickly launch new promotions to take advantage of current market momentum, before competition does. She’s fed up with her current system that requires heavy involvement from IT every time she needs to release a new offer.
Benefits our Solution Provides
- Bundle, price and promote your recurring products and services in just a couple of clicks
- Add new offerings easily -whether subscription, consumption-based or event-triggered
- Flexible price segmentation
- Robust analytics to analyze retention strategies
Sales
More effectively respond to evolving demand and scale your sales
Business Challenge
Aminu is a regional sales manager. He’s been struggling to produce quotes and manage the subscription process for an increasing number of subscribers. He also wants to develop an automated sales strategy for his smaller customers. He finds it challenging to create complex offerings to respond to customized request from his corporate customers.
Benefits our Solution Provides
- Easily manage separate product packages, contracts and rates for each customer from a central location with our Solution.
- Automate upsell and cross-sell rules, upgrade/downgrade paths, usage rollover behaviors, bulk rate updates across subscribers or products
- Automate subscriptions through our online self-service customer portal
- Track critical sales metrics (MRR, bookings etc.) instantly
Billing Operations
Optimize operations to improve Billing Department efficiency while reducing stress for your team
Business Challenge
Babatunde, the operations manager is struggling with increased volume on his current system as the data load and complexity of invoices has increased. He also has to contend lengthy month end closing, inaccurate rating of customer usage data and loss of staff productivity with manual routines, chargebacks, refunds and reconciliation
Benefits our Solution Provides
- Integrate usage-based data through our integrated mediation and real-time rating.
- Automate billing runs and send automatically via email.
- Optimize your payment channel alternative and automatic allocations or clearing.
- Automate dunning and manage escalation process based on customer segmentation rules.
- Use workflow and business rules to automate manual processes, reducing complexity and spreadsheet reconciliations.
Finance
Report on key financial metrics, fostering better decision-making
Business Challenge
Faith, is the CFO. She loves the predictability of the company’s business model but she needs the right tool to automate revenue recognition and needs to be able to efficiently manage her financial reporting processes.
Benefits our Solution Provides
- Reduce days sales outstanding (DSO) with customer-centric invoicing, frequency of communications, payment and dunning configurations
- Automated revenue recognition for deferred and accrued revenue.
- Integrated chart of accounts.
- Easy integration with downstream ERP and reporting systems.
- Dashboards with key non-GAAP metrics including MRR, ARR, retention, customer lifetime value and churn enhanced by billing on a common platform.
Customer Service
Delight your customers while reducing stress for your team
Business Challenge
Victor is a customer service manager who’s handling frequent requests from customers that need to renew their contracts or obtain billing information. He currently uses several systems to manage tickets, get information about subscriptions and process credit notes and reimbursements.
Benefits our Solution Provides
- Access 360°customizable view of all customer activity.
- Perform adjustments (including upsells and credit notes) directly.
- Give customers and partners access to their own information directly through their self-service portal
Information Technology
Faster Growth with Technology that will Evolve as You Do
Business Challenge
Halima is the CTO. She’s fed up with the complexity and cost of her current solution and needs a recurring billing platform that can quickly adapt to the business needs and that can seamlessly integrate with the rest of her IT infrastructure.
Benefits our Solution Provides
- Take advantage of agile cloud-based billing and speed up implementation, performing in weeks what usually takes months while reducing the need for expensive custom code
- Cut ongoing operating costs using a secure SaaS cloud platform with geographic diversity
- Use the platform’s metadata infrastructure to integrate and interact with any system using built-in, dynamic REST and SOAP APIs
- Use a solution that adheres to SOC and PCI certification requirements with regular software scans and internal audits by third parties